Contact Jai Club
Use this page to understand how to reach official Jai Club support safely. For step-by-step ticket help, see our Customer Support guide and Complaint ticket guide.
Official support channels
- Open jaicluby.com or the official Jai Club app (APK from jaicluby.com only).
- Log in with your registered mobile number and password.
- Go to Contact Us, Support, Help Center, or Self Service Center.
- Enter your UID if requested and select the correct issue category.
- Attach screenshots, UTR, or order ID and submit the ticket.
- Track status in the app under Question in progress or work order review.
Common issues we help with
- Login, OTP, and password recovery — Login guide
- Deposits and UPI payment delays — Deposit guide
- Withdrawals not received — Withdrawal help
- KYC and account verification — KYC guide
- Blocked accounts — Account blocked guide
- Fake website reports — Fake site warning
What not to do
- Do not pay “release fees” to strangers to unlock withdrawals
- Do not send OTP, password, or full KYC to WhatsApp or Telegram agents
- Do not trust support links on jaiclub.games or other unauthorized domains
- Do not install APK files from third-party download sites
Before you contact support
Prepare your UID, a clear description of the problem, and proof such as payment screenshots or error messages. For deposits, note the amount, time, and UTR. For withdrawals, note the order ID and bank or UPI method used. This helps support review your case faster.